Energy efficiency grants – ECO and Flexible eligibility

Qualifying householders can access funding to replace broken heating or improve home insulation through the government’s ECO Help to Heat scheme.

The Energy Company Obligation (ECO) is a requirement placed upon energy companies to help improve the domestic energy efficiency of homes.


Usually under the ECO scheme residents who are either homeowners or private tenants are directed to contact one of the participating major energy suppliers. Eligibility is dependent on the receipt of certain benefits and stipulations concerning the existing property characteristics such as a maximum existing level of loft insulation and that heating systems must be broken or condemned to qualify or require a qualifying ‘dual measure’ such as cavity wall or underfloor insulation to access funding to upgrade older inefficient but working boilers. Please note that the offer available may differ between energy suppliers and you may need to be a customer with some providers.

Any member of a household needs to be in receipt of one of the following:

  • Universal Credit
  • Tax Credits (Child Tax Credits and Working Tax Credits)
  • Guarantee Credit
  • Carer’s Allowance
  • Constant Attendance Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Industrial Injuries Disablement Benefit
  • Mobility Supplement
  • Armed Forces Independence Payment
  • Disability Living Allowance
  • Income-related Employment and Support Allowance
  • Income-based Jobseekers Allowance
  • Income Support
  • Severe Disablement Allowance


  • Child Benefit (with a maximum household income subject to the bands set out below)


Single claimant

  • 1 child: £18,500
  • 2 children: £23,000
  • 3 children: £27,500
  • 4 or more children: £32,000


Member of a couple

  • 1 child: £25,500
  • 2 children: £30,000
  • 3 children: £34,500
  • 4 or more children: £39,000


Don’t qualify under the criteria above?


ECO Flexible eligibility:

Flexible eligibility or ‘ECO Flex’ is designed to allow Councils to set criteria to assist those who would fall outside of the normal ECO eligibility criteria but may still need financial assistance to make heating their home more affordable.
Leicestershire County Council has published eligibility criteria for residents living in the county. Eligibility is dependent on a combination of factors such as income, household size, health and household energy efficiency.
Each applicant is individually assessed based on our published criteria as set out in the following Statement of Intent document.

Click here to view Statement Of Intent
Residents wishing to apply through ECO Flex criteria should contact one of the participating providers from the list maintained below. We maintain an open list of providers and the measures they offer. Your chosen provider will complete an application form we have provided to them with you and submit this with your consent for our consideration.

Click here to view Participating providers list

We have produced an information sheet on what to expect after completing an application.

Click here to view Information sheet
In some instances, we may need to contact you or witness supporting evidence to confirm eligibility.

If your household is deemed eligible for the scheme your chosen installer/energy supplier will be provided with a written declaration stating this.
Please note that certain ECO funded measures may require a household contribution which is subject to the assessment of the participating provider or installer.
For information on how we use and store personal data for this scheme please refer to the privacy notice available here:

Please read this disclaimer before you make contact with any of the companies on the contractor list:

By contacting one of the companies on the contractor list you are deemed to have accepted the following disclaimer:

The ECO Flexible eligibility scheme or ‘ECO Flex’ enables qualifying householders to access funding to replace broken heating or improve home insulation through the government’s ECO (Energy Company Obligation) Help to Heat scheme. The involvement of the contractors on the ECO Flex Contractors List should not be understood to be an endorsement by Leicestershire County Council of any company or individual or their services including but not limited to their competence or ability or suitability to carry out any work at your property.

Leicestershire County Council is providing this scheme for the benefit of individuals in Leicestershire. Whilst Leicestershire County Council requires that any contractor wishing to be included on the ECO Flex Contractor List holds the PAS 2030:2017 certification and any subsequent future iteration required to deliver ECO funded measures it has not checked that the contractor does in fact hold that certification furthermore it has not carried out any other checks on the contractor. Leicestershire County Council has no control over these contractors and as such, any link to a contractor or their website does not imply that Leicestershire County Council endorses, approves or recommends any listed contractor nor the content, goods and/or services provided by such contractor and/or their websites nor any work listed on the contractor list.

Except for death and personal injury resulting from Leicestershire County Council’s negligence, Leicestershire County Council exclude to the fullest extent that is lawfully permitted any liability whatsoever, arising from or in connection with the use of the ECO Flex scheme, for any claim, loss, damage, injury, death, or consequential loss or other, whether arising directly or indirectly.

As the user of the ECO Flex scheme you assume full responsibility and understand and agree that by doing so neither Leicestershire County Council nor their employees are responsible, or liable, for any claim, loss or damage arising from its use.

It should be noted that the final decision on whether any individual household will benefit from energy saving improvements rests with obligated energy suppliers or their contractors. Inclusion in a Declaration of Eligibility issued by the Council to a supplier/installer will not guarantee installation of measures. The final decision will depend on:

  1. identification of measures eligible under Help to Heat
  2. the supplier’s assessment of the cost-effectiveness of installing measures in relation to achieving its obligation, and
  3. whether the supplier has achieved their targets or require further measures to meet their Energy Company Obligation targets.


 This disclaimer is governed by and shall be construed in accordance with the laws of England and Wales.


‘Previous statement of intent criteria (now superseded)’

Leicestershire County SOI Version 1.0 July 2019

Leicestershire County SOI Version 2.0 October 2020

Leicestershire County SOI Version 2.1 07 April 2021

Leicestershire County SOI Version 2.2 31 Aug 2021

If you are a provider or installer of ECO funded measures wishing to join the Leicestershire ECO providers list, please email us at or visit the following webpage TBC.